Night Auditor

NemacolinFarmington, PA
301d

About The Position

Here at Nemacolin, our associates know to “Expect the Unexpected” - You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort. As a Night Auditor, you will be responsible for ensuring the accuracy and balance of front office accounting records and preparing summaries of financial data on a daily basis. Night Auditors must possess the skills and talents of a Front Desk Agent, and must be able to run the nightly audit reports.

Requirements

  • Friendly and out-going personality.
  • Excellent communication skills.
  • Ability to stand up to 8 hours at a time.
  • Ability to build effective relationships to ensure quality working relationships with all departments.
  • General knowledge of the surrounding areas and attractions.
  • Ability to work in a fast-paced environment.
  • Fluency in English.
  • Ability to work varying shifts, including nights, weekends, and holidays.
  • Previous experience in the hospitality industry is preferred.
  • High school diploma or equivalent is required.

Responsibilities

  • Post room charges and taxes to guest accounts.
  • Process guest charge vouchers and credit vouchers.
  • Post guest charge purchase transactions not posted by the front office cashier.
  • Verify all account postings and balances.
  • Review all front desk cashier reports, and make any needed adjustments.
  • Generate reports tracking room revenues, occupancy percentages, and other front office statistics.
  • Understand principles of auditing, balancing, and closing out accounts.
  • Possess knowledge of how to operate front office equipment, including: computer, fax machine, copier, and point of sale devices.
  • Understand and know how to perform check-in and check-out procedures.
  • Act as a Butler on an as needed basis in order to deliver room service orders.
  • Handle any guest concerns throughout the night.
  • File guest checks to the appropriate file.
  • Maintain a clean and neat appearance in your job dress and your work area.
  • Other job duties as assigned.

Benefits

  • Attractive 401(k) plan
  • Paid vacation, holidays, and personal hours
  • Family medical, dental, and vision insurance.
  • Long-term and short-term disability insurance
  • Employee and educational assistance program
  • Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
  • On-site uniform and dry-cleaning services
  • Discounted meals during breaks in associate break areas
  • Access to Wisteria Associate Community, which includes a Pub, Market, and Fitness Center.
  • Associate Recognition programs
  • Opportunities for advancement within the organization.
  • Mentoring and coaching programs.
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