Network Technician - Central Office - Juneau

Alaska Communications Systems Group • Juneau, AK

156d

About The Position

Network technician's primary duties are installation, operation, administration, and maintenance of Digital and VoIP Telephone Switches, Transport Systems (both network and CPE), DLC's, PBX's, Ethernet Switches, Cell Sites, Central Office power systems, and the network management platforms used to monitor their performance and availability.

Requirements

• High school diploma
• Possess and maintain a driver's license
• Four (4) years training in a relevant telephone apprentice program or equivalent experience leading to journeyman level performance in this specialty
• Two (2) years experience in the skills and work this position will typically perform
• Vendor specific training and/or certifications

Responsibilities

• Identify, research and resolve software and switch issues daily
• Use applicable interface devices and appropriate test equipment to monitor digital central offices and associated facilities
• Make decisions and take actions to ensure uninterrupted service
• Respond to system messages and associated alarms to determine the root cause of network problems and to take appropriate corrective action
• Analyze switch performance, system faults, customer reports, initiating corrective actions when necessary
• Perform routine testing both on site and from remote test facilities, sometimes coordinating with other departments, customers, and other interconnecting telco personnel
• Maintain technical documentation, office records, drawings, archived printouts, and site logs
• Interpret and input complex software translation changes for system upgrades
• Perform preventative maintenance and database backups
• Installation, configuration and provisioning of all Remote and Central Office equipment
• Troubleshoot, repair, and maintain Central Office equipment and wiring
• Perform other duties as assigned

What This Job Offers

• Industry: Telecommunications
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees