Network Engineer - Information Tecnology

Center For Human Development • Springfield, MA

303d

About The Position

The Center for Human Development, (CHD) is seeking a Network Engineer to join our dynamic IT team. This is a full time, on-site position, located at our corporate office, located in Springfield, MA with requirement to travel to different CHD locations and occasional evening and weekend work. Your role as a Network Engineer - Information Technology Dept: The Network Engineer will have extensive networking knowledge and hands-on experience with Fortinet firewalls, Forticloud, PRTG Network Monitor, Meraki switching and Aruba wireless and a strong grasp of network infrastructure, security, and optimization. This role requires expertise in SD-WAN, WAN/LAN and VPN technologies, VLAN segmentation and security, DNS and DHCP, network security principles, and a fundamental understanding of network troubleshooting procedures.

Requirements

• Bachelor's degree in IT or related discipline.
• Networking certifications (e.g., CCNA, CCNP, CMNA, etc.)
• 5+ years of experience in networking, including hands-on experience with Meraki, Fortinet, and Aruba.
• Experience with ZTNA.
• Experience with network monitoring tools and troubleshooting methodologies.
• Proficiency in network security principles, firewall policies, network segmentation, and VPN configurations.
• Ability to pass a CORI and driving record background check.

Responsibilities

• Oversee daily network and phone system operations, including hardware/software support, group policy implementation, training, and special projects.
• Oversee daily alerts in MDR/EDR solutions and proactively resolve them or work with IT staff to resolve them.
• Develop and maintain network documentation, including topologies, configurations, and policies.
• Develop, implement, and support network infrastructure, hardware, and network software components and solutions, ensuring optimal performance and security.
• Manage and optimize local and wide area networks (LAN/WAN), wireless networks, and cybersecurity protocols.
• Install, configure, and maintain network infrastructure, including firewalls, VPNs, switches, and routers.
• Conduct network performance monitoring, tuning, and troubleshooting to ensure reliability.
• Assist in the design and deployment of network security measures to safeguard the organization's network and cybersecurity protocols.
• Provide support for network-related issues via the ticketing system and collaborate with internal IT teams and vendors as necessary.
• Coordinate and implement network projects, ensuring alignment with business goals and provide backup assistance and collaborate with IT leadership to improve operations.
• Support disaster recovery and business continuity planning.
• Configure and maintain VPNs for secure remote access and site-to-site connectivity.
• Monitor and analyze network traffic to identify and mitigate security threats and vulnerabilities.
• Stay up to date with industry trends, security threats, and emerging technologies to optimize the network infrastructure.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Earned vacation time
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Bachelor's degree