MLTC & MAP Sales Representative II

Metroplus Health Plan • New York, NY

299d • $65,000 - $65,000

About The Position

The Managed Long-Term Care (MLTC) Sales Representative II provides access to MLTC and MAP insurance, by providing education and assistance to long-term care recipients. The MLTC Sales Representative II provides education on Managed Long-Term Care and Medicaid Advantage Plus features and benefits to consumers, providers, and business partners.

Requirements

• Must have a High School Diploma or GED.
• 3-5 years of Sales and Customer Relations experience required.
• Managed Long-Term Care (MLTC) and Medicaid Advantage Plus (MAP) experience required.
• New York State Life, Accident and Health Insurance Agent License required.
• Valid NYS Driver's License is a plus.

Nice To Haves

• College Degree or coursework preferred.

Responsibilities

• Educate and enroll Medicaid and Medicare/Medicaid dual eligibles for the MetroPlusHealth Managed Long-Term Care (MLTC) and Medicaid Advantage Plus (MAP) products.
• Identify eligible Medicaid and dual-eligible Medicare/Medicaid consumers via Home Care Agencies, Adult Day Care Centers, DME Provider offices, Caregiver Resources Centers, specialty provider offices, HHC Long-Term Care Facilities, etc.
• Understand and apply all policies and procedures pertaining to disclosures and provisions of the various MetroPlusHealth Plan products.
• Remain knowledgeable of services available and utilized by Medicaid and dual-eligible Medicare/Medicaid consumers eligible for MLTC and MAP.
• Responsible for understanding the basic concepts, features, benefits of MetroPlusHealth MLTC and MAP products.
• Provide education on Managed Long-Term Care and Medicaid Advantage Plus features and benefits to consumers, providers, and business partners.
• Assist the consumer with selecting a PCP and completing required marketing materials and documentation.
• Follow up on leads and referrals from family members and caregivers of consumers eligible for enrollment.
• Conduct presentations to Home Care Agencies, support groups, caregiver trainings, etc.
• Ensure that promotional activities are conducted to promote the MetroPlusHealth MLTC and MAP product.
• Work closely with various MetroPlusHealth personnel to resolve member concerns regarding complaints and potential enrollment or disenrollment.
• Establish and sustain beneficial relationships with Home Care Providers, Caregivers, and other providers.
• Recognize and implement new marketing opportunities.
• Assist members in accessing health care needs and other services as needed.
• Conduct telemarketing/outreach efforts as required.

Benefits

• Full-Time employment
• Salary of $65,000.00

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED