Mixed Methods UX Researcher

Aquent

391d • $160,389 - $178,214

About The Position

The Mixed Methods UX Researcher will play a crucial role in enhancing user trust by conducting qualitative and quantitative research to inform ad personalization experiences and develop intuitive privacy controls. This position involves collaboration with product managers, engineers, and UX teams to translate research insights into actionable design concepts and strategies, ultimately improving the user experience in the Ads Privacy & Safety (APaS) domain.

Requirements

• Advanced degree (Master's or Ph.D. preferred) in Human-Computer Interaction (HCI), Psychology, Human Factors, Sociology, Anthropology, or a related field.
• 7+ years of relevant UX research experience (with a Bachelor's) or 5+ years (with a Master's) conducting user research in a professional setting.
• Proven track record with a portfolio demonstrating experience with a variety of research methods and impactful contributions to product development.
• Demonstrated proficiency in both qualitative and quantitative research methods, with the ability to seamlessly integrate them to provide holistic insights.
• Experience with user interviews, usability testing, ethnographic studies, heuristic evaluations, and qualitative data analysis techniques.
• Experience with survey design, A/B testing, statistical analysis, data visualization, and interpreting large datasets to identify trends and patterns.
• Familiarity with a range of UX research tools for conducting studies, analyzing data, and presenting findings.

Nice To Haves

• Experience working in user trust, areas with high sensitivity or regulation, or a deep understanding of the regulatory landscape.
• Experience partnering with UXD and Content Strategy to build designs and improve the user experience.
• Experience fostering divergent design thinking and shepherding radical ideas that can truly evolve products.

Responsibilities

• Partner with PMs, Engineering, and UX to scope and prioritize research needs that will help teams understand user needs, inform product design and strategy.
• Work with UX to translate research insights into validated design concepts and cohesive product and experience strategies.
• Represent the voice of the user in product team forums helping to build user empathy and ensure product decisions adequately meet user needs.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree