Membership Manager

Gold's Gym International • Valencia, CA

274d

About The Position

Gold's Gym is growing fast and looking for a Membership Services Manager to help us to provide world class service to our clubs and members by utilizing in-depth knowledge of company products and programs. We'll challenge your skills, talents and abilities and reward your every success. The Gym Sales Manager is responsible for managing membership sales generation for their facility. This position is also responsible for recruiting, hiring and training Fitness Consultants.

Requirements

• Ability to use sound business judgment and have strong analytical skills.
• Ability to effectively communicate with constituents.
• Effective listening skills.
• Effective delegation and follow-up skills.
• Effective planning and organization skills.
• Demonstrates ability to create a positive environment.
• Demonstrates willingness and openness for self-development.
• Ability to identify and use resources to improve overall operations.
• Strong leadership qualities coupled with excellent motivational, communication and team building skills.
• College degree preferred.
• Current CPR Certification is required.

Nice To Haves

• Fitness industry experience.

Responsibilities

• Assemble and manage a fully engaged and high performing membership team that aligns with company initiatives and culture.
• Ensure that project/department milestones/goals are met and adhere to approved budgets.
• Enforce all club rules, policies and promote proper execution of all procedures.
• Keep the club fully staffed through review of applications, interviewing making hiring recommendations to the general manager.
• Manage membership sales generation for their facility.
• Develop and monitor monthly, quarterly and annual metrics including employee retention and satisfaction.
• Train staff to generate leads/new business through member promotions, leads, referrals, and guest passes.
• Manage employee's performance by coaching, and creating a healthy, positive working environment.
• Conduct weekly meetings with direct reports to review performance and offer direction, inspiration, and guidance toward achieving individual and club goals.

Benefits

• Work in a fun environment with great people.
• Great benefits package that includes 401k, medical, vision and dental, free gym memberships and discounts.
• Opportunities to grow within the company.
• Competitive pay and bonus potential.
• Training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees