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Seattle Credit Union is dedicated to helping our members achieve financial prosperity by providing education and banking services that meet their personal goals. We are Inclusive, Inventive and Invested. We are Seattle Credit Union - we build strong and trusting relationships in service of our Mission. We are looking for a Member Solutions Assistant Manager who is driven to make a positive impact on the employees' experience. You are a strategic thinker with a bias for action. You have a relentless pursuit of excellence while bringing others along. You do not settle for mediocrity and are comfortable with challenging the status quo. If you're always looking for more efficient and innovative ways of working, are thoughtful, intentional, and collaborative, we would love to talk to you! The Member Solutions Assistant Manager will focus on quality control to oversee the collection process, ensuring compliance with regulations and standards, while also managing staff and implementing quality control measures. They are responsible for monitoring collections activities, providing guidance to staff, and implementing corrective actions to improve efficiency and accuracy. This is an exciting opportunity to bring forth innovative ideas and see those ideas come to life!
