Medical Billing Representative

Rochester Regional HealthRochester, NY
293d$20 - $27

About The Position

The Medical Billing Representative supports the Patient Financial Services Department at Massena Hospital, with training at Canton-Potsdam Hospital. This full-time position involves managing patient accounts, ensuring compliance with billing regulations, and facilitating communication between patients and the financial services department.

Requirements

  • Experience in medical billing or related field preferred.
  • Knowledge of DRG regulations and billing compliance.
  • Ability to use hospital computer systems and payer online sites.
  • Strong communication skills for interacting with patients and staff.

Responsibilities

  • Using hospital computer system, ascertain status of patients' accounts and review account information for completeness.
  • Prepare and submit claims in a timely manner, ensuring compliance with DRG regulations and contractual terms.
  • Process follow-up billing as required.
  • Utilize payer online sites and teleprocessing units to verify eligibility, benefits, and pre-certification requirements.
  • Document accounts with verification information and communicate necessary details to Patient Family Services department.
  • Prepare daily loss and gain records for third-party accounts and transactions for DRG adjustments.
  • Accurately work payer remittances.
  • Receive calls regarding status of patient accounts and answer routine questions for patients and others.
  • Submit adjustments to reflect correct charges and reimbursable amounts.
  • Contact patients or responsible parties to obtain missing information or provide appropriate forms.
  • Complete data processing source documents and submit to appropriate insurance carriers.
  • May type letters, reports, lists; file posts, and sort.

Benefits

  • Equal Opportunity/Affirmative Action Employer
  • Consideration for accommodations based on physical requirements.
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