Medical Assistant Scheduler - Cancer Services

Ochsner Health • Covington, LA

286d • Remote

About The Position

This job schedules and supervises the scheduling of all patients for surgery using Epic Optime and community hospital workflows. Maintains knowledge about surgeon's blocks and schedules patients appropriately based on surgeon, case length, and day of week. Maintains knowledge about time and staffing constraints when scheduling cases, ensures timely submission of accurate and complete payroll data for the department, coordinates surgical billing by verifying the accuracy of supply and personnel charges, corrects over and under charges and electronically transmits the daily surgery charges. Accurately enters highly technical surgical terminology, interacts with all levels of personnel including staff physicians, surgery managers, clinic schedulers, etc. and provides individualized, direct patient care of assigned patients under the supervision of a licensed healthcare provider.

Requirements

• High school diploma or equivalent.
• Completion of a formal medical assistant training program.
• 5 years of scheduling and clinical experience.
• Basic Life Support (BLS) from the American Heart Association.

Nice To Haves

• Experience with surgery scheduling in an ambulatory care setting.

Responsibilities

• Schedules patients using Epic Optime and community hospital workflows.
• Supports provider/physician throughout the patient encounter completing all appropriate medical/legal documentation.
• Assists in the daily operation of the department.
• Trains and educates scheduling staff and other medical assistants.
• Provides excellent customer service by returning and documenting telephone calls with patients.
• Adapts to change in a positive, constructive manner.
• Participates in activities for professional development and maintains required clinical knowledge, technical skills, training and credentials.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED