Media Control Center Operator (R50018290)

Fox Media Company Limited • Tempe, AZ

265d • $23 - $27

About The Position

The Media Control Center Operator is responsible for supporting the daily transmission of hundreds of inbound and outbound feeds and monitoring distribution platforms. The Media Control Center interacts with Fox Sports, Entertainment, and News team to innovate and test new distribution solutions. This role is part of the Media Operations team, which is responsible for delivering a high-quality viewer experience to millions of viewers across Fox networks, digital platforms, mobile applications, websites, and licensing partnerships. In short, we bring great Fox content to YOU!

Requirements

• Ability to work in a fast-paced environment and make quick decisions
• Ability to communicate with your team and your customers

Nice To Haves

• A Bachelor's Degree is awesome, but not required
• Knowledge of emerging technologies such as 4K High Dynamic Range, and HDR10+ is a plus
• Customer service experience is a plus

Responsibilities

• Responsible for QA, monitoring, reporting & incident management across all linear, streaming (OTT), and digital platforms
• Perform the monitoring and switching of all inbound and outbound transmission systems
• Perform live transmission signal check-ins with remote production venues during live events
• Help troubleshoot and fix signal quality and routing issues and incidences according to standard operating procedures
• Help set up equipment to receive and distribute feeds to and from the media control center
• Support communication with management teams, affiliates, and other third party or downstream partners
• Support Business Continuity and Disaster Recovery teams
• Partner with Live Media, Consumer Products & Engineering, and other Media Operations teams and step in to help in other areas as needed
• Work closely with all business units and provides world-class customer service support
• Jump on opportunities to learn new skills, especially in emerging technologies
• Utilize existing career development programs to advance career
• Aspire to perform at the highest level to deliver high-quality products
• Make great contributions to the team and be an all-star team player

Benefits

• Medical/dental/vision insurance
• 401(k) plan
• Paid time off
• Other benefits in accordance with applicable plan documents

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed