Manager, People and Talent Operations

Checkr • Denver, CO

325d • $130,000 - $153,000 • Remote

About The Position

Checkr is building the data platform to power safe and fair decisions. Established in 2014, Checkr's innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including DoorDash, Coinbase, Lyft, Instacart, and Airtable. We're a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2024 List and is a Y Combinator 2024 Breakthrough Company. We are looking for a driven Manager, People and Talent Operations who can be a positive force to drive operational efficiency, manage best-in-class technology, design intentional processes, and contribute to delivering an exceptional employee and candidate experience. This role will play a key part in managing employee requests, driving strategic business process improvements in Workday, maintaining data integrity across our people and talent technology, and managing compliance related activities for the People Ops team. We're looking for someone who is passionate about detail and process oriented work and can help us scale our employee core services as Checkr continues to grow.

Requirements

• Expertise in our people tools including Workday HCM, Greenhouse, CultureAmp, and more.
• 5+ years of experience working in People Ops teams at fast-paced, scaling organizations.
• High degree of customer-obsession, with a track record for delivering results, team collaboration and business acumen.
• Experience with best in class HR practices and program development that allows you to influence the needs of stakeholders across the People function and beyond.
• Strong HR operational knowledge across technology, process design, and employee experience.
• Ability to work 'hands-on' and willingness to 'roll up your sleeves' to get things done.
• Solid problem solving and critical thinking skills while exercising sound judgment.
• Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment.
• Excellent verbal, written and interpersonal communication skills required.
• Proven time management skills and project management skills, with the ability to manage a high volume of requests.
• Working knowledge of Google Suite required, especially Google Sheets to include v-lookups, pivot tables, and beyond.
• Ability to work independently and as part of a distributed team, comfortable adapting to change and bringing a sense of resilience to a scaling operations team.

Nice To Haves

• Additional Workday module experience is a plus.

Responsibilities

• Uses a deep understanding of Workday to initiate and complete key business processes from position creation to onboarding and offboarding.
• Partner with stakeholders to coordinate and serve as a People Ops and Recruiting Ops leader for various initiatives.
• Provides high quality employee and manager support by directing employees to the right resources, and representing our company policies and practices.
• Design and implement programs to minimize manual transactions and automate processes while improving the company's knowledge-based People-related policies and practices, resulting in the improvement of self-service capabilities.
• Design, implement, and optimize recruiting processes and workflows to ensure efficiency, scalability, and a seamless candidate experience.
• Oversee the management and administration of recruiting tools, applicant tracking systems (Greenhouse), and other technology to drive data accuracy and operational excellence.
• Develop recruiting metrics and analytics to provide actionable insights, supporting strategic planning and resource allocation across the recruiting team.
• Manage and coach the Recruiting Coordinators and People Ops Generalist team, providing mentorship, setting clear goals, and supporting their development to enhance overall recruiting and people operations.
• Collaborate with Talent Acquisition leadership to build strategic recruiting plans that support Checkr's long-term growth objectives.
• Prepare, review, interpret and analyze a variety of People data, information and reports and make recommendations on findings.
• Maintain clear, accurate, and up-to-date process documentation for internal and cross-functional teams.
• Working knowledge of relevant federal and global regulations that impact our work and coordinating compliance requirements.
• Develop and deliver training related to People and Recruiting Ops programs.
• Supports the People function by contributing to ongoing process improvements and holding a high bar for oneself.
• Perform additional duties and projects as they arise.

Benefits

• A fast-paced and collaborative environment.
• Learning and development allowance.
• Competitive compensation and opportunity for advancement.
• 100% medical, dental, and vision coverage.
• Up to $25K reimbursement for fertility, adoption, and parental planning services.
• Flexible PTO policy.
• Monthly wellness stipend, home office stipend.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services