Manager, Innovation

Greater Orlando Aviation Authority • Orlando, FL

305d • $89,044

About The Position

We are the Orlando International Airport! The Greater Orlando Aviation Authority (GOAA) operates MCO and the Orlando Executive Airport. Our airport is a world-class facility serving more than 55 million guests each year and growing. Orlando International Airport (MCO) is the largest airport in Florida, the 9th busiest in the United States and the 17th in the world ranked by the number of passengers in 2022 according to Airports Council International North America (ACI). The airport serves as a significant transportation resource, catalyst and hub in the State of Florida. POSITION SUMMARY: Responsible for supporting the development and execution of initiatives aimed at enhancing the airport experience at MCO and ORL. This role will collaborate with internal teams to identify opportunities for improvement, implement new technologies, and explore creative solutions that elevate passenger journeys and operational efficiency. Assist in researching emerging trends, coordinating projects, and confirming that innovative ideas are integrated seamlessly into the airport's operations. This role will contribute to fostering a culture of innovation while helping the airport stay competitive in delivering exceptional, forward-thinking experiences.

Requirements

• Bachelor's Degree in Computer Science, Management Information Systems, Business Administration, Public Administration, Project Management or related field.
• Five (5) years' increasingly responsible experience in management of technical or sophisticated business processes.
• Expertise in managing the innovation process in areas such as smart infrastructure, passenger/bag processing solutions, customer experience design, and future-focused technologies similar to AI and IoT.
• Experience in large-scale, operational environments.
• Demonstrated ability to plan, schedule, organize, prioritize and manage multiple priorities and projects.
• Demonstrated comfort in project management and planning.
• Strong written and verbal communications skills.
• Strong analytical skills.
• Ability to prepare and/or analyze business cases and recommendations to management.
• Broad-based operational perspective to lead programs and facilitate solutions for Innovation related business initiatives.
• Demonstrated ability to engage and lead team members, providing effective guidance, coaching and capability development.
• Valid Florida driver's license.

Nice To Haves

• Supervisory experience helpful.

Responsibilities

• Support the development and execution of initiatives aimed at enhancing the airport experience at MCO and ORL.
• Collaborate with internal teams to identify opportunities for improvement.
• Implement new technologies and explore creative solutions that elevate passenger journeys and operational efficiency.
• Assist in researching emerging trends and coordinating projects.
• Confirm that innovative ideas are integrated seamlessly into the airport's operations.
• Contribute to fostering a culture of innovation.

Benefits

• Paid Vacation, Holidays, Sick and Personal Leave Days
• Retirement Plan with Company Match
• Health, Dental and Vision Insurance
• Wellness Programs
• Short Term Disability Plan, Long Term Disability Plan and Life Insurance
• Education Reimbursement (Full-time Employees Only)
• Hybrid Work Schedule (for applicable positions)
• Shift Differential (for applicable positions) 2nd Shift - $0.85 per hour & 3rd Shift - $1.00 per hour

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Specialty Trade Contractors
• Education Level: Bachelor's degree