Manager Business Ops

INOVA CmbH • Fairfax, VA

296d

About The Position

Inova Life with Cancer is looking for a dedicated Manager of Business Operations to join the team. Full-time Day Shift: Monday-Friday, 8 a.m. - 4:30 p.m. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Requirements

• Bachelor's Degree in Business Administration.
• Five (5) years of professional work experience in a relevant environment AND one (1) year in a management or leadership role.

Nice To Haves

• Bilingual - Spanish Speaking.
• Experience within EPIC and technologically savvy.

Responsibilities

• Acts as a liaison with all departmental sites of care regarding intake, scheduling and statusing workflows for appointments across disciplines.
• Establishes performance expectations and provides direction, feedback, and guidance to team members.
• Considers the impact of assigned projects and program development initiatives on efficient/effective processes.
• Develops and implements schedules/processes with staff input to optimize department functioning and customer service.
• Researches and resolves underpayments from insurance companies and assesses managed care contracts for appropriate reimbursement.
• Ensures that department/functional operations are in full compliance with accrediting and regulatory agency standards.
• Provides oversight of all business (back office) processes including interconnectivity with clinical operations and billing operations.
• Provides analysis of patient visits and other applicable data to assist in monthly decision-making on services, programs, and financial goals.
• Proactively identifies revenue enhancements and cost reduction opportunities related to services rendered.
• Develops and fosters relationships with key business partners, staff, and physicians.
• Oversees assigned department or functional area to ensure it is performing effectively, which may include but not limited to, hiring and training team members, creating and implementing business strategies, managing performance of team members, and delegating tasks.
• May perform additional duties as assigned.

Benefits

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Furniture and Related Product Manufacturing
• Education Level: Bachelor's degree