Manager, Academic Support ( Events)

Adtalem Global Education • Chicago, IL

421d • $70,696 - $124,230

About The Position

The Manager, Academic Support at Walden University plays a crucial role in enhancing the student and faculty/staff experience through the planning and execution of various engagement events. This position involves collaboration with university leadership and academic support staff to develop strategies that foster a sense of belonging and support the university's strategic goals. The Manager will oversee event logistics, manage communications, and ensure adherence to university policies while also analyzing event performance data.

Requirements

• Bachelor's Degree Required
• Proven experience in planning and executing digital and in-person events
• Demonstrated success in event and/or project management
• Knowledge of industry tools like Certain, On24, Zoom, Teams, Excel, and other Microsoft platforms
• Superior written and verbal communication skills
• Ability to manage time and handle multiple priorities
• Willingness to mentor and lead teams
• Excellent leadership, organization, collaboration, and human relation skills

Nice To Haves

• Experience managing or leading teams

Responsibilities

• Plans and organizes event logistics and communications for group travel to academic events in the United States.
• Develops event budgets and partners with Adtalem Events to schedule and service contracts.
• Collaborates with university leadership and stakeholders to plan event logistics.
• Organizes, plans, and delivers engaging virtual synchronous and asynchronous events.
• Manages event builds in various platforms and oversees event marketing and communications.
• Reviews and administers procedures and policies related to strategic plans for unique student experiences.
• Monitors adherence to university policies and seeks to improve operations.
• Gathers and analyzes data on event performance for dashboards and reports.
• Supervises colleagues within the Academic Affairs Team.
• Travels to support university academic events and accommodates evening and weekend schedules.

Benefits

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem's Flexible Time Off (FTO) Policy
• 12 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees