Managed Services - Information Technology Outsourcing - Delivery Lead - Director

About the position

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Responsibilities

• Lead the development and implementation of innovative software engineering solutions
• Set the strategic direction for the Software and Product Innovation team
• Drive business growth through successful business development strategies
• Oversee multiple projects to achieve impactful outcomes
• Maintain executive-level client relationships and prioritize client satisfaction
• Mentor and develop the future leaders within the team
• Uphold PwC's standards for quality, integrity, and inclusion
• Foster a collaborative environment where technology and people thrive together

Requirements

• Bachelor's Degree
• 10 years of experience

Nice-to-haves

• Master's Degree preferred
• Executing and managing consulting and managed services engagements
• Demonstrating successful experience in client service
• Possessing strategic leadership with track record driving results
• Developing and implementing managed service programs
• Managing offshore resources in multiple locations
• Showcasing collaborative leadership and interpersonal skills
• Developing and sustaining impactful client relationships
• Demonstrating exposure/understanding of automation technologies

Benefits

• medical
• dental
• vision
• 401k
• holiday pay
• vacation
• personal and family sick leave