Laboratory Operations Supervisor

About the position

Under general direction supervises and coordinates the day-to-day operation of the laboratory department. Reports any issues to Manager that may affect the quality of testing and/or care of our patients. Is responsible for the day-to-day operations and staffing.

Responsibilities

• Directs department activities of the Core Lab section with an emphasis on operational functions as needed for quality care.
• Assists with administrative tasks such as accreditation application, recruiting and interviews, and performance evaluations.
• Manages equipment, materials, and supplies required in the section.
• Reports to Manager and assists by performing duties delegated by Manager.
• Works at the bench when needed.
• Complies with and enforces all hospital and laboratory safety policies and procedures including the appropriate use of PPE.
• Posts monthly schedule and modifies as necessary.
• Makes routine job assignments in a timely manner.
• Monitors staff attendance and provides manager with information after each pay period.
• Sets up new methodologies, develops procedural protocols.
• Is a writer and reviewer for lab procedures.
• Assumes responsibility for own professional development and acts as a mentor for others.
• Assists with the training of new staff.
• Reviews daily reports and ensures all testing is completed correctly and in a timely manner.
• Maintains department records and logs.
• Evaluates for process improvement.
• Participates in performance improvement activities and supports the quality assurance officer in meeting regulatory and accreditation standards.
• Participates in laboratory quality activities including quality monitoring and auditing, occurrence/deviation documentation and performance improvement.
• Documents deviations in RL solutions.
• Addresses policy deviations or behavioral issues in real time.
• Documents and reports those issues to the manager for documentation and follow up in Workday.
• Conducts team huddles and in-services.
• Completes annual competency assessment and is a qualified evaluator.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree which includes: 24 semester hours of medical laboratory technology courses; or 24 semester hours of science courses that include six semester hours of chemistry, six semester hours of biology; and twelve semester hours of chemistry, biology, or medical laboratory technology in any combination required.
• 5 or more years of experience in a clinical laboratory setting with 1-3 years of progressive leadership required.
• Nationally recognized certification through one of the following governing accreditations: ASCP, AMT, AABB, NASKL, ASCLS, HHS, ASHI, AAB, ABB, AMS, CRP, EBPH, Military or NILA required.

Nice-to-haves

• Ability to work as part of a team and follow instructions.
• Ability to maintain accurate records and work accurately with names, numbers, and codes.
• Ability to exercise discretion in handling confidential information and exercise sound judgment.
• Ability to multi-task and remain calm in stressful situations.
• Advanced knowledge of current laboratory practices, techniques and terminology.
• Strong verbal and written communication skills, interpersonal skills.
• General knowledge of supervisory functions such as ability to solve provider problems, performance improvement tools.

Benefits

• PTO
• 401(k)
• Medical and dental plans
• $3000 or $1000 sign-on bonus
• Relocation assistance if located outside of 100 miles