IT Administrator

Coactive is seeking a dedicated and experienced IT administrator to join their team and contribute to the company's growth in terms of personnel and technological advancements. The role involves aiding in the creation and implementation of processes and technologies to uphold the IT infrastructure, including asset management, data security, and access management. The IT administrator will also be responsible for enhancing onboarding and offboarding procedures, implementing solutions aligned with business requirements, managing assets and procurement processes, and overseeing physical endpoint management. Additionally, they will monitor systems, conduct preventive maintenance, and establish an end-user knowledge base.

Aiding in the creation and implementation of processes and technologies to uphold the IT infrastructure

Constructing based on NIST frameworks, including asset management, data security, and access management

Providing business impact relating to initiatives such as achieving SOC2 Type 2 certification and ensuring compliance with regulations like GDPR, CCPA, and similar requirements

Enhancing onboarding and offboarding procedures along with automated setups

Assessing, upgrading, and implementing solutions aligned with business requirements

Managing assets and procurement processes

Tackling technology challenges and providing workarounds and resolutions

Overseeing physical endpoint management

Monitoring systems and conducting preventive maintenance

Establishing an end-user knowledge base

• Bachelor's degree or equivalent practical experience
• Extensive understanding of Corporate SaaS
• 5+ years of hands-on involvement in a senior IT support, administrator, or operations Engineer role
• Proficiency in practical network topology design, configuration, and issue resolution, along with a solid grasp of firewall best practices
• Preferred background in G-Suite management, Mac setup, and supervision, and experience in deploying and managing MDM solutions
• Familiarity with cloud environments e.g. AWS, GCP, Azure, DevOps & SecOps experience is a plus
• Outstanding written and verbal communication aptitude

• 100% medical, dental & vision coverage for you
• Medical, dental & vision partially covered for your dependents
• 401K
• Unlimited PTO
• An allowance to set up workstations however you want
• A supportive environment
• Social events ranging from happy hours and hiking to board game nights and games of Mario Kart