Intern - IT Service Management

Hunt Oil Company • Dallas, TX

289d • Hybrid

About The Position

A privately held exploration and production company, Hunt Oil has successfully conducted worldwide petroleum operations for 90 years and is one of the world's leading independent energy companies. The mission of Hunt Oil Company is to be a growth-oriented industry leader respected throughout the world for the quality and competency of its people, the efficiency and scope of its operations, and its rich heritage of honesty and integrity. We are currently seeking an IT Service Management Intern for the IT department located in our Dallas, TX office. This is a paid summer internship opportunity with housing provided if needed. The intern will help the IT service management team by assisting with active projects regarding our ITSM tool, ServiceNow, as well as participating in change management, major incident management, and other various projects assigned.

Requirements

• Interest in IT Service Management, and the desire to provide users the best possible experience with IT.
• Proficient in Microsoft Office 365 tools (i.e., Excel, SharePoint, Access, etc.).
• Experience with process flow tools, like Microsoft Visio, is a plus.

Nice To Haves

• Rising junior or senior pursuing an undergraduate degree or master's in IT Service Management or Management Information Systems.
• Minimum of 3.0 grade point average.

Responsibilities

• Participate in change management and major incident management.
• Participate in our ongoing ServiceNow projects.
• Gather and document requirements.
• Test and document new software functionality.
• Train users on newly implemented features.
• Assist with the implementation of standard operating procedure knowledge base.

Benefits

• Highly competitive compensation
• Hybrid work options available for most roles
• Free covered employee parking for Dallas HQ based employees
• Free specialty coffee bar in the Dallas HQ
• Onsite breakfast and lunch area in the Dallas HQ
• Ongoing professional development opportunities
• An exceptional employee experience

What This Job Offers

• Career Level: Intern
• Industry: Oil and Gas Extraction
• Education Level: Bachelor's degree