Intake Coordinator

Oso Home Care • Irvine, CA

404d • $54,080 - $70,720 • Hybrid

About The Position

Oso Home Care is seeking a detail-oriented and empathetic Intake Coordinator to manage the intake process for home healthcare infusion and pharmacy services. The role involves ensuring seamless coordination between patients, healthcare providers, and the clinical team to deliver high-quality care.

Requirements

• High school diploma or equivalent; associate or bachelor's degree preferred.
• Previous experience in a healthcare setting, preferably in home infusion or pharmacy services.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in electronic health records (EHR) and Microsoft Office Suite.
• Knowledge of insurance verification and prior authorization processes.

Responsibilities

• Conduct initial patient assessments and gather necessary medical and insurance information.
• Coordinate with healthcare providers to obtain prescriptions, medical orders, and patient histories.
• Verify insurance coverage and obtain prior authorizations as needed.
• Schedule and coordinate home infusion services, ensuring timely delivery of medications and supplies.
• Maintain accurate and up-to-date patient records in compliance with regulatory standards.
• Provide exceptional customer service and support to patients and their families throughout the intake process.
• Collaborate with the clinical team to ensure smooth transitions and continuity of care.

Benefits

• Family owned with room for growth
• Rewarding and fun atmosphere
• Supportive work environment

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED