Inside Sales Specialist

The job overview for the Inside Sales Specialist position at KnowBe4 is to help prospects discover their need for cybersecurity awareness training. The role involves researching new business accounts, developing prospecting plans, conducting discovery calls, and utilizing consultative selling techniques to engage potential clients. The ideal candidate should have a passion for helping customers with their cybersecurity needs, be able to build rapport quickly, and have experience with cold calling. They should also be comfortable working in a team environment and have the ability to work well in a structured setting.

• Research new business accounts to identify key decision makers, understand business challenges, and build persona-based value propositions.
• Proactively develop prospecting plans to prioritize and actively engage prospective clients.
• Conduct initial discovery calls and pass qualified leads to the Regional Account Manager team.
• Utilize consultative selling techniques to make and build connections with prospective clients.
• Use Salesforce CRM to track and record sales activity.

• A passion for helping potential customers tackle their cybersecurity awareness & education needs
• Ability to effectively connect with potential customers, quickly build rapport, and uncover opportunities with a value-based approach
• Comfortability cold calling to prospective clients
• Ability to work within a team environment
• Ability to work well in a structured environment

• Company-wide monthly bonuses
• Employee referral bonuses
• 401k matching (US)
• Fully paid medical insurance (US)
• Open/generous paid time off (length varies by country)
• Parental leave (length varies by country)
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• Gym benefits
• Relaxed dress code
• Modern, high-tech, and fun work environment