Inside Sales Representative

Rexel Group • Maryland Heights, MO

415d

About The Position

The Inside Sales Representative at Rexel USA is responsible for driving sales through proactive telephone and email marketing efforts. This role focuses on establishing and maintaining customer relationships, processing orders, and pursuing product knowledge to enhance sales performance. The representative will work closely with outside sales personnel and utilize digital tools to meet customer needs and exceed expectations.

Requirements

• High school diploma or GED
• 2+ years of customer service, sales, or electrical distribution experience
• Ability to handle basic/intermediate issues and problems
• Basic/intermediate product and application knowledge
• Customer-oriented with excellent communication and problem-solving skills
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation and interpersonal skills
• Familiarity with Microsoft Office and relevant ERP/CRM systems
• Ability to work overtime as needed

Nice To Haves

• Experience in electrical distribution
• Advanced product knowledge
• Proven track record in sales or customer service

Responsibilities

• Process telephone orders by quoting product prices, delivery specifications, and payment terms.
• Assist outside sales personnel by processing priority transactions.
• Utilize company digital tools to sell, market, promote, and demonstrate products.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain customer relationships.
• Learn and evaluate customer operations to identify objectives and preferences.
• Close orders and resolve customer issues promptly using root-cause analysis.
• Process product quotations/proposals and provide continuous follow-up throughout the purchasing cycle.
• Gather and report information regarding the company, competitors, pricing, and market trends.
• Participate in product meetings, seminars, and training to enhance product knowledge.
• Pursue product applications utilizing personal knowledge and internal resources.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Optional Insurance (Pet Insurance, Legal Assistance, etc.)
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED