Immersive Experience Associate, Part-Time
CAMP
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Posted:
August 28, 2023
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Onsite
About the position
We are seeking an Immersive Experience Associate, Part-Time to join our CAMP Los Angeles store team. In this role, you will guide families through our retail experience, ensuring they have a magical and memorable time. You will be responsible for various tasks including delivering a nostalgic CAMP experience, engaging with children and families, personalizing shopping experiences, facilitating family programs, and maintaining a safe and supportive environment. The ideal candidate should have prior experience in retail, child care, or performing arts, as well as a genuine excitement for engaging with children and families creatively.
Responsibilities
- Guide CAMP's families through the retail experience and ensure they have a magical experience
- Report to the General Manager and support all areas of the store, including immersive show experience, celebrations & special events, shopping experience, product demos, and merchandise sales
- Perform scripted and improvised material in a 5000 sq ft performance space, interact with children and families in a ticketed immersive production
- Deliver a nostalgic CAMP experience to all guests
- Inspire imaginary play, read books, and play with products to create amazing and fun-filled guest experiences
- Welcome guests with a warm greeting and teach them about the brands offered at CAMP
- Personalize shopping experiences based on each family's interests
- Check families in or out at the register, capture email, and inform them about upcoming programs or CAMP news to drive loyalty
- Facilitate family programs such as making Schmutz, crafting, and leading birthday parties
- Maintain a safe, clean, and supportive environment for coworkers and guests
- Be the person that guests want to come back for and contribute to making CAMP a brand they want to grow up with
- Work at least one weekend day per week, ideally both Saturday and Sunday
- Work at least 20 hours per week, with the possibility of flexing up to 29 hours based on business needs and availability
- Prior work experience in retail, child care, child development/education, performing arts, or improv
- Show excellence, enthusiasm, and genuine excitement in engaging with children and families creatively
- Desire to be part of a tight-knit team transforming the traditional retail experience
- Demonstrate patience, warmth, agility, joy, and humor
- Dedicate to service, thoughtfulness, and driving loyalty
- Possess hidden talents that can add magical moments to the retail experience (bonus but not required)
- Authorized to work lawfully in the United States
- Stock merchandise and place products on shelves at various heights, weighing up to 45 pounds
- Exposure to outdoor elements such as sun, precipitation, and wind
Requirements
- Ability to work at least one weekend day per week, ideally both Saturday and Sunday
- Ability to work at least 20 hours per week, with the possibility of flexing up to 29 hours per week based on business needs and availability
- Prior work experience in retail, child care, child development/education, performing arts, or improv
- Excellence, enthusiasm, and genuine excitement for engaging with children and families creatively
- Desire to be part of a tight-knit team transforming the traditional retail experience
- Patience, warmth, agility, joy, and humor
- Dedication to service, thoughtfulness, and ability to drive loyalty
- Bonus: Hidden talents that can add magical moments to the retail experience (not required)
- Authorized to work lawfully in the United States
- Ability to stock merchandise and place products weighing up to 45 pounds on shelving at various heights
- Exposure to outdoor elements such as sun, precipitation, and wind
Benefits
- Accrual based PTO policy (2 hours for every 30 worked-up to 80 hours a year)
- Additional floating PTO day allowing you to rest, celebrate, recharge on a day that is most impactful to you
- Employee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health and Dependent Care
- 20% off fertility and family planning services
- 20% off all merchandise at CAMP stores and CAMP.com
- 1.5 pay on the following holidays: Independence Day, Labor Day, New Years Day, Martin Luther King Day, Memorial Day, Juneteenth