Identity & Driver Cred Spec 1- Rincon

State of Georgia • Rincon, GA

407d • $32,000 - $32,000

About The Position

The Identity and Driver Credential Specialist 1 position at the Georgia Department of Driver Services (DDS) is a full-time role focused on providing excellent customer service while assisting residents with their driver and identity credential needs. The specialist will interact with a diverse population, ensuring accurate completion of applications and conducting driving examinations in compliance with state laws. This role offers opportunities for career advancement within the agency, emphasizing the importance of patience, attention to detail, and a genuine interest in helping others.

Requirements

• Must be eighteen (18) years of age.
• Completion of a high school diploma or GED is required.
• A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.
• At least one (1) year of face-to-face customer service experience within the last five years.
• At least one (1) year of face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.
• Comfortable working with computer and internet technology.

Nice To Haves

• At least three (3) years of face-to-face customer service experience within the last five years.
• At least three (3) years of recent face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.
• Live within 30 miles of the Customer Service Center for which you are applying.
• Bilingual skillset preferred.

Responsibilities

• Working with citizens to ensure applications, records, and documents are completed accurately.
• Accompanying drivers in vehicles to evaluate their ability to adhere to Georgia's driving laws.
• Conducting driving examinations for motorcycle and commercial licenses in accordance with state law and regulations.
• Operating visual testing equipment.
• Accurately collecting payments via cash or credit cards.

Benefits

• Competitive Compensation
• Performance Recognition
• Retirement and Pension Benefits
• Flexible Benefits
• Healthcare Benefits
• Paid Holidays and Time Off
• Employee Assistance Program (EAP)
• Employee Discount Program
• Opportunities for Career Development and Advancement
• Flexible work and Telework schedules (available for select jobs)
• Engaging and Diverse Work Environments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED