HVAC Retail General Manager

Redphone Management LLC • Sanford, FL

139d

About The Position

The Residential HVAC General Manager is responsible for the overall operational and financial success of the residential HVAC department. This leadership role involves driving business growth, managing teams, ensuring top-tier service delivery, and maintaining profitability within the residential market segment.

Requirements

• Bachelor's Degree in a related field or equivalent experience.
• 5+ years of management experience in HVAC or construction, preferably residential.
• Proven success in operations, sales, and business management.
• Knowledge of residential HVAC systems, codes, and regulations.

Responsibilities

• Develop and implement strategic plans, manage budgeting, and drive sales growth through various strategies.
• Identify opportunities for market expansion and new services.
• Oversee residential HVAC operations including installations, repairs, maintenance, scheduling, and dispatching.
• Ensure compliance with codes and standards, manage inventory, vehicle fleet, and monitor KPIs for process improvement.
• Recruit, train, and mentor staff.
• Foster a positive work environment, set performance expectations, and ensure ongoing training.
• Manage budgets, P&L, implement cost controls, and oversee job costing and pricing.
• Review work orders and invoices.
• Address customer issues, ensure satisfaction, build relationships, and manage online reputation.
• Ensure proper licensing, certifications, and enforce safety protocols and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree