About The Position

The Head of Identity and Access Management, Centralized Account Provisioning is responsible for Product ownership of the sub-services within IAM; Account Request and Provisioning, defines implementation plans for Access Request and Provisioning capabilities leveraging AMH (Sailpoint). This role drives deployment through in-house FTE's, Statements of Work, outsourcing deals. Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required. Leads product and support teams with a focus on: identifying TD decentralized request and provisioning processes, providing requirements to the AMH team for request and provisioning services, migrating request and provisioning processes and teams, as required into AMH, deliver request and provisioning self service capabilities, support customers access needs. Works with our Governance, Risk, HR, and Enterprise Technology partners to develop the TD Account Access and Provisioning strategy and technology roadmaps. Defines a target operating model and partner with AMH Engineering, Build and Support functions. Develops and implements a talent strategy to retain/recruit appropriate skillset. Leverages Agile concepts for product delivery. Leverages WIAM VOC for product improvement. Leads the team responsible for configuration, installation and maintenance, in-depth troubleshooting tasks and documentation of any Identity and Access Management activities. Leads Risk Management activities for Account Request and Provisioning addressing internal and external audit and Regulatory requests.

Requirements

  • Bachelor's degree is preferred.
  • 10+ years of experience in financial crimes management, risk management, or compliance within the financial services or related industry.
  • Proven experience in managing and leading teams in a regulatory and risk-focused environment.
  • In-depth knowledge of AML regulations, fraud detection, and prevention frameworks.
  • Strong analytical skills and experience working with data and technology-driven solutions for risk management.
  • Excellent communication, leadership, and project management skills.

Nice To Haves

  • Certifications such as CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner) are a plus.

Responsibilities

  • Product ownership of IAM sub-services including Account Request and Provisioning.
  • Define implementation plans for Access Request and Provisioning capabilities leveraging AMH (Sailpoint).
  • Drive deployment through in-house FTE's, Statements of Work, outsourcing deals.
  • Provide people management leadership by hiring talent, setting goals, and managing performance.
  • Lead product and support teams to identify decentralized request and provisioning processes.
  • Provide requirements to the AMH team for request and provisioning services.
  • Migrate request and provisioning processes and teams into AMH.
  • Deliver request and provisioning self-service capabilities.
  • Support customer access needs.
  • Work with Governance, Risk, HR, and Enterprise Technology partners to develop strategy and technology roadmaps.
  • Define a target operating model and partner with AMH Engineering, Build and Support functions.
  • Develop and implement a talent strategy to retain/recruit appropriate skillset.
  • Leverage Agile concepts for product delivery.
  • Lead configuration, installation, maintenance, and troubleshooting of IAM activities.
  • Lead Risk Management activities for Account Request and Provisioning.

Benefits

  • Base salary and variable compensation/incentive awards.
  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
  • Banking benefits and discounts.
  • Career development opportunities.
  • Reward and recognition programs.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Industry

Credit Intermediation and Related Activities

Education Level

Bachelor's degree

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