Head of Design

Propel, a for-profit, venture-backed company, is seeking a Head of Design to lead their 15-person design team across product design, brand design, and design research. The successful candidate will be responsible for delivering a world-class user experience and brand that fulfills Propel's mission, working closely with product and engineering counterparts to define and execute the full experience that users have with their products and company. The ideal candidate will have 10+ years of hands-on digital design experience, experience leading design for at least one consumer software product used by millions of people, and expertise in key design tools and systems for both product design and brand creative. Propel is committed to hiring a diverse and multicultural team and encourages applications from those with traditionally underrepresented backgrounds.

• Represent design and design thinking at the highest levels of the company, shaping Propel’s company and business strategy
• Work with other leaders across product, engineering, and business to ship world-class features to millions of people every day
• Manage a team of 15 people across product design, brand/visual/content design, and design research
• Dramatically improve the quality and velocity of design at Propel, investing in design systems as well as pushing for a higher bar through your daily work
• Build an iconic brand that represents hope, respect, and forward momentum for low-income Americans
• Deeply internalize the voices of the people we serve, evangelizing their needs both inside and outside of Propel
• Hire, grow, and retain great design talent

• 10+ years of hands-on digital design experience, ideally focused on consumer mobile
• Experience as a design manager directly overseeing multiple design disciplines simultaneously, including but not limited to: product design, design research, visual design, and content design
• Experience leading design for at least one consumer software product used by millions of people
• A work portfolio that shows relevant design work. To be considered for this role, a portfolio is required with application submission. If your portfolio is password protected, please include the password.
• Expertise in key design tools and systems for both product design and brand creative
• Experience leading a team of designers, engineers, and operations folks to prioritize, scope, and ship software
• Concise written and verbal communication skills, including the ability to tell a compelling story about design and product strategy
• A background serving our customer segment and/or deep interest in learning about their problems and needs