Guest Relations Coordinator Full and Part Time - Gervais Salon and Spa

Gervais Salon and Wellness SpaEugene, OR
395d$31,200 - $31,200

About The Position

The Guest Relations Coordinator at Gervais Salon and Spa plays a crucial role in creating extraordinary guest experiences and fostering relationships with clients and team members. This position is integral to the salon's operations, involving more than just answering phones and booking appointments. It offers opportunities for personal and professional growth while promoting a culture of compassion and care. The role requires availability on weekends and involves working in a fast-paced environment with a focus on customer service and teamwork.

Requirements

  • Excellent communication skills, both written and verbal.
  • Strong problem-solving skills and resourcefulness.
  • Ability to collaborate and work well with a team.
  • Motivated by helping others and providing exceptional service.
  • Competent and comfortable with technology.
  • At least one year of commitment to the role.

Nice To Haves

  • Previous retail industry or guest services experience, preferably within beauty.

Responsibilities

  • Cultivate relationships with guests and team members.
  • Answer phones and book appointments.
  • Provide excellent customer service and support.
  • Assist with product demonstrations and guest services.
  • Handle cash transactions and manage cash handling duties.
  • Collaborate with team members to enhance guest experiences.

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
  • Employee discount
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