Grocery Clerk

About the position

As a Grocery Clerk at Fred Meyer, you will create an outstanding customer experience through exceptional service. Your role will involve establishing and maintaining a safe and clean environment that encourages our customers to return. You will assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embracing the Customer 1st strategy, you will encourage associates to deliver excellent customer service while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness and review 'sell by' dates, taking appropriate action.
• Provide customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that enables customers to feel welcome, important, and appreciated.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

Requirements

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Nice-to-haves

• Retail experience

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career through our industry-leading Continuing Education program.
• Vast potential for growth through an abundance of industry-leading training programs and diverse career pathways.