GCS Senior Manager - High Impact Customer Service
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About The Position
The Global Customer Service Senior Manager - High Impact Customer Service is responsible for overseeing the strategic direction and day-to-day operations of the customer service department, leading a team of managers and supervisors to deliver exceptional service and drive performance results. Success in this role requires a strategic mindset, strong leadership abilities, and a passion for exceeding customer expectations. The ideal candidate will have a proven track record of driving results in a fast-paced, dynamic environment. This is a day shift, full-time position, working M-F with occasional flexibility required to accommodate evenings and weekends based on business needs.
