Front Office Clerk/Receptionist

Dynamic Strides Therapy • Republic, MO

416d • $35,360 - $35,360

About The Position

The Medical Receptionist at Dynamic Strides Therapy, Inc. is a part-time role responsible for managing front desk operations, including greeting patients, handling phone inquiries, and coordinating with medical staff and insurance companies. The position requires proficiency in electronic medical records and Microsoft Office, along with strong organizational and communication skills to ensure a smooth patient experience and efficient clinic operations.

Requirements

• High school diploma or GED.
• 1 year of front desk experience.
• 1 year of medical office experience (preferred).
• Proficiency in Microsoft Word and Excel.
• Strong organizational skills.
• Excellent communication skills.
• Ability to handle pressure and multi-task.

Nice To Haves

• Experience with electronic medical records (EMR).
• Familiarity with basic office equipment (fax, scanner, phones).
• Customer service experience.

Responsibilities

• Greeting patients and answering phones.
• Communicating with physician offices, staff, volunteers, and insurance companies.
• Entering patient demographics and intake information into the EMR system.
• Scheduling patients and managing appointment logistics.
• Taking and posting front desk payments.
• Performing insurance authorizations and explaining benefits to patients.
• Organizing patient records and preparing charts for appointments.
• Assisting with volunteer coordination and clinic needs as required.
• Maintaining a full caseload for therapists and achieving a low cancellation rate.
• Optimizing patient satisfaction and schedule utilization.
• Updating wait-lists and on-call lists for evaluations.
• Maintaining patient accounts and updating personal and financial information.
• Managing office inventory and equipment supplies.
• Collecting daily co-pays and co-insurance payments.
• Maintaining client records in compliance with HIPAA standards.
• Managing incoming and outgoing correspondence.

Benefits

• Part-time schedule with flexible hours.
• Competitive pay starting from $17 per hour.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED