Front Desk Representative NJ-Mount Laurel-08054 03-20-25

Goldfish Swim School • Mount Laurel Township, NJ

298d • $15 - $20

About The Position

Goldfish Swim School in Mount Laurel is looking for experienced front desk/customer service associates. Evenings and weekend morning shifts available. Weekends are not required. Starting experienced receptionist positions start at $18/hr + Bonus Opportunities.

Requirements

• Previous front desk experience (1 year required)
• Previous POS and scheduling experience (1 year required)
• Previous sales and sales call experience (1 year required)
• Previous administrative or receptionist experience (1 year preferred)
• Must possess strong verbal and written communication skills
• Ability to work with children
• Front Desk employees MUST be a minimum of 18 years old by date of hire
• Ability to effectively handle tasks simultaneously and excellent multi-tasking skills
• Strong interpersonal skills and organizational skills
• Knowledge of basic computer skills
• Comfortable conducting marketing calls
• Lifeguard/ CPR certification - we do all certification in house and it is not required to have before employment

Responsibilities

• Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
• Resolves customer concerns and complaints using a professional approach.
• Assists members with scheduling lessons and class changes.
• Greets and welcomes members as they enter the facility.
• Assists members with purchases of merchandise and vending.
• Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
• Well versed in all year-round products, services offered, seasonal offers and special events.
• Checks voicemail and email correspondence and responds in a timely manner.
• Makes collection calls to resolve open account problems.
• Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.

Benefits

• 401(k)
• 401(k) matching
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed