Fraud Operations Analyst II

Provident Bank • Woodbridge Township, NJ

296d

About The Position

Analyze fraud alerts generated from various third-party software systems for potential fraud. Assist in supporting various fraud related activities, including investigating and resolving reported external frauds, monitoring the fraud detection system, coordinating fraud alerts and related activities. Prepare Fraud Investigations and maintain records with appropriate audit trails to be used as support during internal and external audits and regulatory examinations.

Requirements

• Excellent written and oral communications skills combined with a demonstrated ability to clearly understand, translate and articulate projects, objectives, goals, schedules and assignments across various personnel and management levels.
• Ability to work effectively with Bank staff at all levels as well as with outside vendors and regulators.
• Knowledge of laws applicable to money laundering, to include the BSA, The USA Patriot Act, U.S. Treasury AML guidelines, OFAC requirements and Suspicious Activity Reporting requirements.
• Experience in banking services, branch operations, risk management or other related functions essential.
• Ability to work independently and as a team.
• Superior organizational and analytical skills. Strong time management skills.
• Must be highly flexible, multi-task oriented, and capable of changing directions based on immediate business demands.
• Basic Proficiency with Microsoft Office including Outlook, Word, Excel and PowerPoint.

Responsibilities

• Investigate and disposition alerts generated from third party software for various types of potential fraud.
• Ensure actionable items to further protect the customer and bank from further potential losses, which includes but not limited to restricting accounts, online banking access, etc.
• Communicate with various areas of the organization to assist in investigating possible fraudulent situations.
• Prepare case investigations for the Fraud Investigations team.
• Identify and report possible fraud ring trends.

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree