Food Service Manager

ISS Global • Midland, TX

317d • $76,000 - $92,000

About The Position

Responsible for ensuring all food and catering-related functions, initiatives, and priorities support the customer's overall business strategy. This position is responsible for the effective and efficient functioning of a café within the guidelines established by the client organization, as well as the corporation. He/She/They is responsible for continuous improvement, and will drive and optimize performance and contract obligations, deploying ISS Guckenheimer standard processes and concepts. The Food Service Manager will also identify and leverage innovative initiatives and best practices with a constant focus on driving compliance.

Requirements

• Minimum 3 years Food Service Management experience; corporate dining is ideal.
• Experience managing a team of management and staff of 20+ employees.
• Proven track record of leadership: building, managing, and leading a hospitality team.
• Positive attitude and dependable under pressure - an excellent role model, motivator and leader.
• Passion for hospitality, innovation and creative experiences.
• Successful coaching and teaching skills with peers, individuals, and teams.
• Creating a culture of food and workplace safety.
• Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy.
• Demonstrate good judgement and decision-making skills.
• Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint.
• Client interaction experience in an informal setting and in formal meetings.
• Ability to work independently as well as in a team.
• Ability to work in a fast paced and changing environment.
• Manager ServSafe Certified or ability to be certified immediately after hire.
• Graduate of an accredited Culinary Institution or Hospitality program preferred.
• Managing within a union environment is preferred.

Responsibilities

• To satisfy the needs of the client and customer by providing high-quality, cost-effective food service that delivers on all core program expectations.
• To develop, in conjunction with Guckenheimer food standard programs, attractive menus meeting the needs of the customers at that location.
• To interview and hire unit staff employees in accordance with corporate, client, Federal, State and local regulations.
• To participate and support corporate employee training and development programs as instructed by the Area Manager and/or General Manager.
• To maintain accurate and timely accounting and financial records including forecasting, declining budgets, and payroll.
• To maintain sanitary and safe operation in accordance with Federal, State and local health regulations; this includes following NSF and HACCP guidelines to prevent food borne illnesses, allergen contamination, and core program expectations.
• To execute effective communication channels with customers and client management which provides a system of feedback on the overall success of the operation; this feedback should lead to the implementation of operational improvements that better meet the needs of both clients and customers.
• Achieve the highest standards in food, utilizing recipes and programs.
• To support the entire process in the planning of procurement, inventory control, and supply chain activities, ensuring effectively functioning processes.
• Train staff on appropriate ways to build and maintain client and customer relationships that ensure the highest quality of service.
• To supervise, direct and schedule the activities of unit food service personnel following the tradition and values of the Guckenheimer organization.
• Schedule employees and conduct employee meetings.
• Coach employees and conduct performance appraisals.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Comprehensive leave program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree