Floor Supervisor Part Time - TOMMY HILFIGER

PVH • Lee, MA

299d

About The Position

TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. The Floor Supervisor's primary function is to assist and support the Store and Assistant Manager in all aspects of the store, including all personnel, product, merchandising, and visual functions, business processes and results for the store. Assist management with recruiting, training and development of associates.

Requirements

• Ability to lift a minimum of 40 pounds.
• Ability to stand for long periods of time.
• Effective written and verbal communication skills.
• Experience in retail or customer service.

Nice To Haves

• Previous supervisory experience in a retail environment.
• Knowledge of merchandising and visual presentation standards.

Responsibilities

• Direct and motivate the store team to provide service in accordance with the TH Customer Service program.
• Generate sales and profit, minimize losses while ensuring the store is visually distinctive and impeccably maintained.
• Maximize Associate productivity and ensure compliance with company standards and Policy & Procedures.
• Assist in the development of associates through feedback, coaching and training.
• Demonstrate effective written and verbal communication skills.
• Develop proficiency in all operational policies and procedures.
• Manage time and prioritize tasks.
• Maximize sales by ensuring TH Customer Service program is executed to standard.
• Assist with training, developing and executing S.G.M. and TH Customer Service.
• Communicate statistical results and identify business needs.
• Assist with training, monitoring and executing Direct Replenishment and Recovery process.
• Recognize problems, analyze causes, and generate alternatives and solutions.
• Represent the TH image through personal and professional appearance.
• Understand and comply with all company policy, procedures and operations.
• Receiving and processing shipments and transfers.
• Follow Inventory Shrinkage Improvement Program.
• Assist to ensure store has all necessary tools and knowledge of how to use them adequately.
• Maintain the highest level of security and safety awareness within the store.
• Store opening and closing.
• Able to lift a minimum of 40 pounds and able to stand for long periods of time.
• Work with store management to source the best talent through networking and recruitment.
• Assist in the development of all associates to be knowledgeable in areas of product and sales.
• Create energy, excitement and recognition around team and individual accomplishments.
• Participate and assist the Store Manager in weekly management meetings and quarterly staff meetings.
• Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
• Demonstrate teamwork and lead by example within the store.
• Assist in making business decisions based on current sell through strategies.
• Maintain elevated store presentation by training and overseeing standards as defined by brand standards.
• Keep management informed of all merchandise and visual related issues.
• Execute markdowns and re-merchandise as needed.
• Maintain store organization fixtures/hardware/general cleanliness.

Benefits

• Best in class medical insurance.
• Vision insurance.
• Dental insurance.
• Life insurance.
• Disability insurance.
• Above-market 401(k) contribution.
• Company-paid holidays.
• Paid time off.
• Seasonal hours.
• Flexible work schedules.
• Wellbeing tools and programs.
• Access to Care.com services for childcare, elder care, and pet care.
• Tuition reimbursement.
• Associate discount at company outlets and e-commerce sites.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods