Finance Operations Specialist (f/m/d)

As a Finance Operations Specialist (f/m/d), you will be responsible for handling finance-related queries from customers and suppliers, managing payment operations, and improving payment and billing procedures. Your role will involve actively resolving international billing and payment issues, researching payment trends, collaborating with product teams and other departments, ensuring compliance with financial regulations, and contributing to strategic financial initiatives. With your expertise, you will make a significant impact on financial transactions and processes, driving organizational growth.

• Actively support the resolution of supplier and customer requests concerning international billing and payment topics
• Manage customer and supplier payments using third-party tools
• Master the day-to-day management of the payment operations, including reconciliation, monthly closing report preparation, Pay-Ins & Pay-Outs
• Research latest trends in payments and build close relationships with external providers to improve existing processes and operational workflows
• Closely collaborate with product teams and other departments to identify and collect requirements to improve existing processes
• Develop and lead training sessions around payments and billing for internal stakeholders
• Ensure compliance with financial regulations and policies in all payment and billing processes
• Contribute to the development of strategic financial initiatives to drive organizational growth

• Graduate of Business Administration, Economics, or any relevant related field with at least 3+ years of relevant job experience
• Experienced with MS Office, especially Excel
• Knowledge of CS tools like Salesforce and SQL is a plus
• Strong numerical skills
• Excellent command of spoken and written English
• Team player with an interest in growing in the field of finance operations
• Highly motivated and self-driven
• Exceptional attention to detail
• Adaptability and problem-solving mindset
• Knowledge of financial regulations and policies
• Ability to research and stay up-to-date with payment trends
• Ability to build relationships with external providers
• Ability to collaborate with product teams and other departments
• Ability to identify and collect requirements to improve existing processes
• Ability to develop and lead training sessions
• Ability to contribute to the development of strategic financial initiatives

• Continuous Learning: Personal development plan and internal learning communities for career progression.
• Flexible Working: Flexible working hours and home office days.
• Become Part of the Crew: Regular team socials and collaboration with diverse colleagues.
• Employee Stock Options Plan: Every employee receives virtual stock options.
• Fair Remuneration: Salary levels matched to local costs of living.
• Sustainability: Commitment to global carbon offset scheme and electric vehicles.
• Equal Opportunity: Inclusive and diverse work environment.
• Blacklane Cares day: 8 hours of paid leave per year for volunteering initiatives or community outreach projects.