Field Service Representative

Schneider Electric • Boise, ID

442d • $66,000 - $99,000

About The Position

The Field Service Representative at Schneider Electric plays a crucial role in servicing, installing, and maintaining electrical distribution equipment in various environments. This position requires collaboration with customers, sales representatives, and team members to ensure optimal performance of equipment. The role is home-based with a flexible work schedule and includes comprehensive training and support.

Requirements

• Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline.
• 3-5+ years of relevant mechanical, electrical and/or power distribution service experience.
• Technical proficiency in electronic/electrical component theory.
• Experience writing reports and competency in presenting information and responses to managers, clients, and customers.
• Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Experience in testing, maintenance and/or upgrades in low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems.
• Ability to interpret blueprints and other service documents, including various electrical drawings.
• Capacity to move service equipment weighing up to 50 pounds.

Nice To Haves

• Experience with Schneider Electric products and services.
• Familiarity with digital tools and technologies used in field service operations.

Responsibilities

• Servicing, installing, and repairing customer equipment.
• Performing warranty work and start-up service.
• Conducting Startup/Commissioning on equipment across the Schneider Electric product portfolio.
• Testing, calibration, checking, correcting, adjusting, and part component replacement services on customer products.
• Providing technical support in product service, product training, and applications including on-site audits.
• Documenting all required information for each site (technical report).
• Analyzing complex problems in equipment and machinery and interpreting maintenance manuals.
• Assisting in developing design modifications and providing installation support for the modifications.
• Developing and implementing training courseware and providing training to customers and other service representatives.
• Traveling for both training and to support job site requirements in other areas.

Benefits

• Medical insurance with member reward points.
• Dental insurance.
• Vision insurance.
• Basic life insurance.
• Benefit Bucks (credits to apply towards benefits).
• Flexible work arrangements.
• Paid family leaves.
• 401(k) with match.
• Well-being and recognition programs.
• 12 holidays per year.
• 15 days of paid time off per year (pro-rated in the first year).
• Opportunity to purchase company stock (eligibility depends on start date).
• Military leave benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees