Field Service Engineer - Seattle, WA.

SST Direct • Seattle, WA

335d • $30 - $36

About The Position

DIRECT HIRE: Seeking a Field Service Engineer for an opportunity with a high-tech international company delivering innovative laser technology solutions to Automotive, Aerospace, Medical and Scientific research communities. This position offers full benefits including PTO, Medical, Dental, Vision, 401k, LTD, STD! Pay rate is between $30 - $36.53/h (based on experience) Generous 10k-15k relocation package (which includes 4-8 weeks apartment or extended stay hotel and 6-8 weeks car rental) for suitable candidates that are willing to relocate for the position.

Requirements

• Two-year technical degree in engineering or related field preferred, or combination of training and work experience
• Minimum of 2 years previous experience in customer service, with technical concentration preferred
• Strong electrical and computer systems experience and high level of diagnostic skills
• Previous experience with robotics, lasers, automation systems or mechatronics required
• Microsoft Office; Word, Outlook, Excel, and PowerPoint

Responsibilities

• Support customers in North America as a part of the technical service group
• Install, maintain, troubleshoot, and repair company equipment with high quality
• Participate in training lasting approximately 5 - 6 months, with on-going training on existing and new products
• Complete basic retrofits, software installations and customer training
• Complete paperwork on time with high quality
• Work independently to resolve technical problems and maintain good relationship to customers
• Provide on-call 24/7 telephone support as required, as a part of rotating on-call support
• Any additional responsibilities as deemed necessary by management

Benefits

• PTO
• Medical
• Dental
• Vision
• 401k
• LTD
• STD
• Generous relocation package including 4-8 weeks apartment or extended stay hotel and 6-8 weeks car rental

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree