About The Position

At Sanofi, we are dedicated to transforming patient health through chasing the miracle of science. As a prominent pharmaceutical manufacturer, our commitment extends beyond drug development, ensuring that patients can access and afford our therapies. The Sanofi Patient Support Services (PSS) team is focused on supporting patients wishing to access Sanofi therapies. This is achieved by offering programs that provide reimbursement and logistics support, financial assistance, and patient education. In addition to the program offerings, the PSS organization is also home to field teams that provide education and support to patients and customers. In this field based position, the FRM will report to a field based Director, Field Reimbursement, within Patient Support Neurology. The Field Reimbursement Manager (FRM) will be the field subject matter expert relating to product procurement, buy & bill processes, billing and coding, contracting, financial assistance offerings, patient support, access, medical policy and other business-related issues Neurology. In addition, they will help support product reimbursement through the development of relationships with practice managers. Within a highly competitive marketplace, they will be called upon to successfully help develop and execute the national strategy set forth by building reimbursement confidence and understanding with customers and assisting in patient pull through efforts.

Requirements

  • BA/BS Degree required, preferably in life science or business, MBA a plus.
  • Minimum 7+ years' experience in the pharmaceutical/healthcare industry.
  • Ability to travel to meetings/trainings/programs as necessary - additional travel will be required within the assigned geography.
  • Demonstrated success of cross functional teamwork and working in a matrix environment (sales, market access, customer service, medical affairs, marketing, etc.).
  • Must be energetic and driven to succeed.
  • Interpersonal skills including managing and resolving conflict and building strong working relationships.
  • Obtain ability to adapt to change and react constructively in a high-energy and fast paced environment.
  • Excellent strategic thinking, analytical, and communication skills required.
  • Strong understanding and experience supporting products in the provider office and health care facility settings of care.
  • Significant experience and understanding of the ever changing payer environment and its impact on patient access to products in provider offices and health care facility settings of care.
  • Achieve and maintain compliance with all applicable Sanofi-Genzyme policies and procedures, regulatory and legal requirements, and help to monitor compliance during cross functional team interactions.
  • Valid driver's license.

Nice To Haves

  • 4-7+ years pharmaceutical/biotech business relations experience, with demonstrated exceptional results.
  • MS experience.
  • MS or Oncology physician reimbursement experience.
  • Buy and Bill experience.
  • Infusion product experience.
  • Market access experience.
  • Leadership (direct or indirect) experience.
  • Ability to manage relationships, administrative business and projects remotely.

Responsibilities

  • FRMs will be subject matter experts on product procurement as it relates to buy & bill processes, billing and coding education, claims and adjudication by site of care, financial assistance offerings from patient support program, provider contracting and issue resolution pertaining to the purchase and billing of Sanofi Neurology products by health care providers and/or healthcare facilities.
  • Act as the main point of contact for the Patient Support Services Hub, and communicate and collaborate cross-functionally to lead Lemtrada Pull Through efforts.
  • Plan and implement geographic business plans to support appropriate access to Sanofi products.
  • Compliantly educate office personnel on appropriate billing codes.
  • Provide support in triaging contracting, billing and coding, access and procurement questions and other issues where appropriate.
  • Establish positive and productive working relationships with all key customer segments (internal and external).
  • Develop working relationships with state societies, associations, and advocacy groups, as needed, to support patient access and raise overall awareness for Sanofi.
  • As needed, conduct HCP office visits to facilitate pull through efforts and problem solve escalated issues as a HIPAA compliant contact.
  • Work compliantly to reduce cycle time and increase conversion rate for patients prescribed Sanofi products.

Benefits

  • High-quality healthcare.
  • Prevention and wellness programs.
  • At least 14 weeks' gender-neutral parental leave.
  • Company car through the Company's FLEET program.
  • Sales incentive and potential long-term incentive depending on level and performance.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Chemical Manufacturing

Education Level

Bachelor's degree

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