About The Position

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. This field-based General Maintenance Technician is responsible for supporting the maintenance function of assigned Dollar General stores within a geographic area. The responsibilities of the role include immediate in-person response to resolve maintenance tickets of their assigned Dollar General locations, which includes proactive assessment of preventative maintenance. Expectation is daily support through commuting to the site/store location, while partnering with store leaders to identify and address entry level maintenance repairs to include preventative maintenance. The General Maintenance Technician will be responsible for educating store leaders on maintenance best practices to ensure longevity of coolers, freezers, and equipment. The role will utilize the Computer Maintenance Management System (CMMS) to document, communicate, and interact with key business partners.

Requirements

  • Exceptional problem-solving skills.
  • Basic computer knowledge.
  • Ability to communicate effectively at all levels.
  • Commitment to customer service.
  • Ability to work with multiple priorities.
  • High School Diploma or applicable experience.
  • Active Driver's License.
  • Willingness to travel up to 100%.
  • Ability to pass a Motor Vehicle ground Check.

Nice To Haves

  • Previous Store Management/retail experience.

Responsibilities

  • Support the maintenance function of assigned Dollar General stores within a geographic area.
  • Respond to maintenance tickets of assigned Dollar General locations.
  • Conduct proactive assessment of preventative maintenance.
  • Commute to site/store locations for daily support.
  • Partner with store leaders to identify and address entry level maintenance repairs.
  • Educate store leaders on maintenance best practices.
  • Utilize the Computer Maintenance Management System (CMMS) to document and communicate.
  • Troubleshoot and verify asset information for on-site service projects.
  • Support entry level maintenance including light exterior grounds support.
  • Assess safety equipment in alignment with local ordinances.
  • Document and resolve tickets within a designated time frame.
  • Perform training to root cause of issues when necessary.
  • Complete checklist for preventative maintenance or small maintenance activities.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

General Merchandise Retailers

Education Level

High school or GED

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