Facilities Technical Supervisor- Data Centers/ Critical Environments

About the position

As a CBRE Technical Supervisor, you will oversee a team responsible for providing administrative, process improvement and financial function support to an assigned group of senior technical business leaders. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems.

Responsibilities

• Ensures that all data center support systems are within established operating parameters.
• Works with the customer's management team regarding direction of capacity planning, system availability, and customer strategies for the facility operation.
• Reviews and makes recommendations regarding tools, equipment, supplies, materials, and additional contract requirements.
• Communicates operating philosophy, objectives, and expectations to Operations Managers in a continuing effort to build the site team.
• Establishes process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, cost, and customer satisfaction.
• Takes corrective action to bring about required change and ensure contract requirements have been implemented at a level above the specified standards.
• Establishes standard processes and provides oversight on data center capacity management.
• Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction.
• Manages contractor specifications, problems/issues, performance, and administration.
• Recommends solutions and implements appropriate corrective action for major or complex maintenance issues.
• May assist in the acceptance phase of commissioning construction projects.

Requirements

• High School Diploma or equivalent experience, GED or equivalent experience, or trade school diploma with 5-8 years of job-related experience.
• In lieu of a diploma, a combination of experience and education will be considered.
• Prior shift leader or supervisory experience preferred.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
• The innovative mentality to develop methods that go beyond existing solutions.
• Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.