Enterprise Sales Engineer (EMEA)
Sumo Logic
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Posted:
August 16, 2023
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Onsite
About the position
As an Enterprise Sales Engineer, you will be the primary technical expert for our Enterprise Accounts team. You will work closely with clients to understand their requirements and pain points, and design the right solution for their business needs. Your role will involve delivering product and technical demonstrations, guiding clients through trials and Proof of Values (POVs), and building positive relationships with customers. Additionally, you will collaborate with our Product Management and Engineering teams to share your knowledge and experiences, ultimately improving our business and customer success. We are looking for highly self-motivated individuals who can leverage their technical and people skills to become trusted advisors and deliver solutions directly to clients.
Responsibilities
- Partner with the Account Executives / Account Managers to understand customer challenges and pains, and articulate Sumo Logic’s value proposition
- Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
- Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
- Be successful working with all levels of an organization, including executives, developers, and SREs
- Deliver product and technical demonstrations of the Sumo Logic service
- Work cross-functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers
Requirements
- B.S. or M.S. in Computer Science, Engineering, or a related field
- 4+ years of experience as a Solutions Engineer / Solutions Architect / Sales Engineer / Implementation Consultant. Alternatively, 4+ years of experience leading projects and/or working with customers as a Support Engineer, Site Reliability Engineer, or a Software Developer
- Hands on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc
- Strong written and verbal communication skills, as well as business and technical acumen
- Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure
Benefits
- Hands-on knowledge of Security related products, technologies, and sources
- Strong written and verbal communication skills
- Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure
- A broad background and understanding of technical infrastructure
- Experience with open source collections like Telegraf, FluentBit, FluentD, Open Telemetry, etc.
- Experience with leading and running technical validations like Proof of Value
- Experience selling and working with pure SaaS solutions in multi-tenant architectures
- Modern application architecture (micro-services, containers) understanding and experience working with Kubernetes, Docker, and/or Lambda.
- Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc.
- Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup