Enterprise Architect - APJ
Workato
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Posted:
August 18, 2023
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Hybrid
About the position
We are seeking an experienced Enterprise Architect to join our Customer Success team at Workato. In this role, you will play a crucial part in guiding our enterprise customers on automation best practices, architecture patterns, governance processes, and scaling their automation practice. As an integral member of our team, you will participate in pre and post-sales activities, act as a Workato evangelist, contribute to the architecture working group, engage with senior leaders and champions at customers, and help define integration and automation strategies. Additionally, you will guide customers on various architectural approaches and develop content to support their needs.
Responsibilities
- Participate in both pre and post-sales activities with direct end customers and partners.
- Be a Workato evangelist with the ability to discover and demonstrate how Workato can effectively help companies with their business automation needs across a broad set of industries.
- Participate and contribute to the architecture working group to guide other architects across Workato on best practices and updated methodologies.
- Engage with senior leaders and champions at customers and become the trusted strategic and technical advisor to help our customers define their integration and automation strategy in order to achieve their desired business outcomes.
- Work with enterprise customers to help define the ideal operating model, governance processes, and security practices to meet their objectives.
- Guide customers on various architectural approaches to integration such as microservices, event-driven architecture, messaging, enterprise data hub, etc.
- Develop content such as presentations, demos, white papers, best practices, solution packs, and online courses.
- Perform architecture reviews of customer systems.
Requirements
- Experienced Enterprise Architect
- Knowledge of automation best practices and architecture patterns
- Ability to guide enterprise customers on governance processes and scaling automation practice
- Participate in pre and post-sales activities with customers and partners
- Ability to demonstrate how Workato can help companies with their business automation needs
- Participate and contribute to the architecture working group
- Engage with senior leaders and champions at customers and become a trusted advisor
- Help customers define integration and automation strategy
- Define ideal operating model, governance processes, and security practices for enterprise customers
- Knowledge of various architectural approaches to integration
- Ability to develop content such as presentations, demos, white papers, best practices, solution packs, and online courses
- Perform architecture reviews of customer systems
Benefits
- Opportunity to participate and contribute to the architecture working group
- Engage with senior leaders and champions at customers
- Become a trusted strategic and technical advisor to customers
- Help customers define their integration and automation strategy
- Work with enterprise customers to define ideal operating model, governance processes, and security practices
- Guide customers on various architectural approaches to integration
- Develop content such as presentations, demos, white papers, best practices, solution packs, and online courses
- Perform architecture reviews and make recommendations to optimize customer systems
- Contribute to a library of reusable architecture and design patterns
- Act as an escalation point for handling resolution of large and complex customer issues
- Lead, mentor, and train team members
- Opportunity to work in a start-up environment
- Knowledge of AWS, Azure, and GCP is a plus
- Technical skills in various areas such as Enterprise Data Hub Architecture, Microservices or API-based Integration Architecture, Event-driven Architecture, Data Pipelines, Process Automation, Process Mining, Integration/Automation Strategy Development, Operating Models, and Enterprise ERP Systems