Employee Experience Manager

Trilogy Health Services • Belmont, MI

370d

About The Position

The Employee Experience Manager is responsible for creating 'wow' experiences for employees and future employee candidates through the execution of processes and programs established by the Employee Services and Payroll departments. From recruitment to retirement, this role will provide each campus candidate and employee with the information, education, and assistance needed throughout their candidacy and employment lifecycle. As a campus leader, the Employee Experience Manager displays the highest level of servant leadership and customer service skills and model Trilogy's culture in all situations. This role is supported by the YES divisional team.

Requirements

• Associate degree preferred or equivalent experience and knowledge.
• Two years' experience in human resources and/or payroll.
• Healthcare, senior living industry, pharmacy or long-term care environment preferred.
• Flexible schedules, including 2nd/3rd shift availability.
• Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.
• Energizing Communication with the ability to engage with a variety of positions, residents, and customers.

Responsibilities

• Drives strategies and other people initiatives to improve retention in conjunction with YES team support.
• Oversees the execution of the new hire onboarding process to ensure a highly engaging and positive orientation experience, consistent with Trilogy's mission, vision and values, and coordinates all onboarding materials and communication.
• Promote, manage and track training programs for all campus employees to ensure required and regulatory training, apprenticeships and certification information are completed.
• Serves as an ambassador of company recognition programs, events and surveys, including, but not limited to ER3 and GPTW.
• In partnership with the Regional Director of Human Resources, exercises some discretion in counseling campus employees involving performance concerns and other employee matters.
• Champion for Benefits and Wellness, and DEIB initiatives at the campus, including communications, reporting and activities.
• Maintains all campus-related employee, medical and benefit information/files including background screening, onboarding, employment as well as leaves of absence, unemployment and workers' compensation reporting.
• Maintains employee records and data integrity in multiple Human Resource, Time and Attendance and Governmental Informational systems.
• Ensure proper licenses and certifications are maintained for required positions.
• Maintains and updates company-wide policies, compliance posters and any additional HR-related subject matter.
• Maintain compliance regarding new hire and current employee vaccination status.
• Have a general understanding of the company's compensation tools, structures, standards and practices.
• Reviews and ensures that employee deductions and reports are accurate in the payroll system on a weekly basis.
• Time and Attendance Management - Verifies hours, reviews missed punches, labor detail, allocations, schedule discrepancies and completes time and attendance reporting for department supervisors/managers daily.
• Obtain the proper approvals and submit a PAF to Home Office for promotions/pay increases outside of QWI/Annual company increases.
• Enter new hire information in the payroll system, including but not limited to federal/state W-4 and local requirements as applicable.
• Ensures information is accurate, complete and follows company policies and procedures.
• Responsible for maintaining and distribution of Wisely instant issue cards to employees who do not have direct deposit set up.
• Review and electronically save weekly payroll registers.
• Responsible for storing all payroll records in a safe and secure place.
• Completes and posts the weekly attendance Points Balance Report from the time and attendance system.
• Follows all safety regulations, programs, policies, and procedures.
• Other duties as assigned.

Benefits

• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance kick in on the first of the month after your start date
• First time homebuyers' program
• HSA/FSA

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Nursing and Residential Care Facilities
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees