E Mail , Social , Print , Marketing , video content marketing

TradeFirst.com • Oak Park, MI

320d

About The Position

We are looking for a versatile and dynamic individual to join our team as Content Marketing, thru all mediums including video, email and traditional. This role will involve both marketing and customer service responsibilities, requiring a keen understanding of both areas to provide exceptional service to our customers.

Requirements

• Bachelor's degree in Marketing, Business, Communications, or a related field
• 2+ years of experience in marketing and/or customer service roles
• Strong written and verbal communication skills
• Proficiency in Microsoft Office and marketing tools such as Adobe Creative Suite, light HTML
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills and a customer-focused mindset
• Experience with CRM software a plus
• Video and digital content and production competencies are mandatory as well as excellent writing skills

Responsibilities

• Develop and implement marketing strategies to increase brand awareness and attract new customers
• Create engaging content both graphics, video, digital and written, for various marketing channels, including social media, email campaigns, and website updates
• Assist with the organization and execution of marketing events and promotions
• Respond to customer inquiries and provide timely and professional customer service via phone, email, and social media
• Resolve customer complaints and issues in a timely and effective manner
• Coordinate with other departments to ensure seamless customer service experiences
• Analyze customer feedback and data to identify trends and recommend improvements to products or services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree