E-Learning Trainer

ManpowerGroup • Eden Prairie, MN

385d • $83,200 - $145,600

About The Position

The E-Learning Trainer is responsible for assessing and defining technical training needs, designing training programs, and developing materials to enhance stakeholder skills and job performance. This role involves collaboration with various stakeholder groups to achieve business readiness and user adoption goals, while also supporting organizational change management initiatives. The trainer will engage with stakeholders to deliver effective training through workshops, online content, and videos, and will track and measure the effectiveness of training initiatives.

Requirements

• Bachelors Degree or higher in Business, IT, Marketing, Education, or related field (or equivalent years of experience, education and training)
• 4+ years of training and/or Learning and Development experience
• CRM training experience
• Salesforce CRM experience
• Demonstrated ability to design, develop and deliver technical education programs
• Experience creating micro-learning and eLearning solutions
• Program design and development of training materials
• Strong presentation skills
• Demonstrated effective collaboration skills
• Strong project management skills
• Proficiency with Microsoft Suite including Word, Excel, PowerPoint, TEAMs, SharePoint, Visio

Responsibilities

• Assess & define technical training needs, design training programs, develop materials, and deploy training initiatives.
• Work collaboratively across stakeholder groups to achieve business readiness and user adoption goals.
• Collaborate with organizational change management practitioners.
• Engage with stakeholders and power users when planning, developing, and delivering training.
• Demonstrate system capabilities through in-person training workshops, online content, and training videos.
• Track and measure effectiveness of training and user communication on features and functions.
• Provide regular reporting and metrics to measure training program effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree