Dynamics 365 Principal Engineer (ETS Principal Engineer)

Navy Federal Credit Union • Pensacola, FL

388d

About The Position

The Dynamics 365 Principal Engineer at Navy Federal Credit Union is responsible for overseeing the technical design, development, and implementation of Dynamics 365 solutions. This role focuses on shaping the architecture, governance, and engineering practices to ensure scalable solutions that align with business objectives. The position requires a blend of technical expertise, leadership, and collaboration with various stakeholders to drive innovation and excellence in Dynamics 365 applications.

Requirements

• Bachelor's Degree in Computer Science or a related field; additional years of relevant experience may serve as a substitute.
• 8+ years of experience with Dynamics 365 Customer Engagement/Dynamics CRM and Power Platform.
• Proficiency in JavaScript, C#, .NET, D365, CRM SDK, CRM Plugins, PowerApps, Power Automate Flow, SQL Server, Visual Studio, XrmToolBox, and Dynamics 365 CE WebAPI.
• Experience in Dynamics 365 customization, plugin development, and Azure integrations.
• Knowledge of solution architecture, data modeling, and security best practices.
• Hands-on experience with ALM tools such as Azure DevOps, GitHub, and CI/CD pipelines.
• Communication and leadership skills, with experience collaborating with stakeholders and technical teams.

Nice To Haves

• Dynamics 365 certifications (e.g., Microsoft Certified: Dynamics 365 Solution Architect, Power Platform Developer, or similar).
• Extensive experience with Microsoft Azure platform.
• Proficiency in Agile methodologies (e.g., SCRUM), pair programming preferred.
• Knowledgeable in feature integration within Power Platform and O365 (SharePoint, MS Office, OneDrive/OneNote).
• Familiarity with AI-driven solutions, such as Dynamics CoPilot.
• Knowledge of financial services or similar regulated industries.

Responsibilities

• Serve as the technical authority for Dynamics 365 and the Power Platform, providing strategic guidance on architecture and design.
• Mentor and guide engineers, developers, and technical teams to foster a culture of innovation and technical excellence.
• Lead the design, configuration, and customization of Dynamics 365 applications to meet business requirements.
• Develop reusable components, frameworks, and patterns to support enterprise-level solutions.
• Integrate Dynamics 365 with other enterprise systems using Azure Services, APIs, and connectors.
• Establish governance practices for environment strategy, security, and compliance.
• Standardize ALM processes, including ADO, GitHub integration, and CI/CD pipelines.
• Advocate for and implement agile development practices.
• Partner with product managers, business stakeholders, and cross-functional teams to define requirements and deliver solutions.
• Collaborate with architects, value stream owners, and citizen development teams to ensure alignment with enterprise goals.
• Evaluate emerging technologies and recommend solutions to enhance Dynamics 365 capabilities.
• Identify opportunities to optimize performance, usability, and scalability of Dynamics 365 solutions.
• Act as a technical lead on enterprise CRM initiatives.
• Oversee the execution of proof of concepts (POCs) for new technologies, such as Dynamics CoPilot and Knowledge Management.

Benefits

• Highly competitive pay
• Generous benefits and perks
• Recognition as one of the best companies to work for in various categories
• Hybrid workplace options

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree