Duck Creek Claims Configurator

Axis Capital • Alpharetta, GA

308d

About The Position

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Requirements

• 3+ years of experience in configuring claims management systems, preferably Duck Creek Claims.
• 3+ years of experience in the property and casualty (PC) insurance industry, with a solid understanding of claims, underwriting, rating, insurance rules, and forms.
• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Extensive knowledge of Duck Creek Claims configuration, XML/XSLT/XPATH, and SQL database queries and procedures.
• Experience with Agile methodologies, including Scrum, Kanban, or similar frameworks.
• Proficient in troubleshooting and optimizing system performance.
• Strong analytical and problem-solving skills, with the ability to design and implement solutions.

Nice To Haves

• Familiarity with Duck Creek Toolsets, such as Duck Creek Rating, Policy, and Billing.
• Familiarity with integration of Duck Creek Claims with other enterprise applications.
• Experience in leading proof of concepts (POCs) for new technologies or solutions.
• Knowledge of insurance processes, particularly claims adjudication, payment processing, and compliance reporting.

Responsibilities

• Configure Duck Creek Claims systems, focusing on claims workflows, business rules, data models, and user interfaces.
• Apply deep knowledge of Duck Creek Claims, XSLT transforms, and SQL database queries to create solutions that enhance claims processing.
• Develop and maintain system configurations, working with both internal and external vendors.
• Work closely with Agile delivery teams to define configuration requirements, ensuring they align with sprint goals and business objectives.
• Participate in sprint planning sessions, assisting in defining deliverables and supporting configuration adjustments as necessary.
• Troubleshoot system performance issues, implement performance tuning, and ensure high availability and scalability.
• Support the optimization of claims cycle times by improving system processes and workflows.
• Ensure seamless integrations of Duck Creek Claims with other enterprise applications, proactively resolving integration challenges.
• Maintain and update all relevant system documentation, including configuration guides, user manuals, and technical specifications.
• Follow best practices for code management, ensuring code is versioned, tested, and documented.
• Partner with product owners, development leads, and business stakeholders to ensure the configuration meets business requirements.
• Lead and participate in code reviews to maintain quality and adherence to coding standards.
• Stay current on industry trends, system upgrades, and best practices related to Duck Creek Claims configuration.
• Promote a continuous learning mindset and encourage the adoption of new technologies and techniques within the team.

Benefits

• Competitive target incentive compensation, with awards based on overall corporate and individual performance.
• Comprehensive and competitive benefits package including medical plans for you and your family.
• Health and wellness programs.
• Retirement plans.
• Tuition reimbursement.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree