Dispatcher/Customer Service Representative

Rickys Towing • Amarillo, TX

405d • $27,040 - $31,200 • Onsite

About The Position

The Dispatcher/Customer Service Representative at Ricky's Towing is responsible for managing incoming customer inquiries, providing exceptional customer service, and coordinating with roadside assistance and police departments. The role requires multitasking and effective communication skills, as well as light cleaning duties. Training will be provided to help obtain a Vehicle Storage Facility license.

Requirements

• Computer experience
• Ability to multitask
• Strong customer service skills
• Dependable and reliable
• Detail-oriented

Nice To Haves

• Adaptable and flexible
• People-oriented
• Achievement-oriented
• Autonomous and independent
• Innovative
• High stress tolerance

Responsibilities

• Answer incoming customer inquiries
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Perform light duty cleaning as required
• Communicate effectively via email, phone, and in person
• Assist with other duties as requested

Benefits

• Dental insurance
• Health insurance
• Vision insurance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: No Education Listed