Director of Operations, Tangen Hall, Venture Lab, Wharton School

University of Pennsylvania • Philadelphia, PA

410d • $72,837 - $138,391

About The Position

The Director of Operations for Tangen Hall at the Wharton School is responsible for managing the student entrepreneurship building, overseeing its operations, and ensuring it serves as a hub for entrepreneurial learning and activity. This role involves strategic planning, day-to-day management, and collaboration with various stakeholders to enhance student engagement with the startup ecosystem.

Requirements

• Bachelor's Degree required.
• 7+ years of progressively responsible experience in facilities management and/or higher education.
• Experience with information technology management and facility operations.
• Strong written and oral communication skills.
• Ability to interact comfortably with various constituent groups, including senior leadership, students, and alumni.
• Solid administrative skills, including establishing objectives and performance standards.
• Demonstrated ability to mediate disputes and lead during times of uncertainty.
• Ability to work independently and resolve issues/emergencies.

Nice To Haves

• Aptitude with fabrication tools and machinery.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Manage Tangen Hall's operations and facilities, ensuring effective use of innovation and collaboration spaces.
• Lead the planning and execution of co-curricular entrepreneurship programs and events in Tangen Hall.
• Oversee building maintenance, security, and technology support services.
• Manage Tangen's $1M operations budget and $200K capital improvement budget in compliance with financial requirements.
• Supervise two full-time staff members and manage front desk staffing.
• Update and enforce building policies and procedures.
• Collaborate with other University departments and student groups to facilitate access to event spaces.
• Implement and improve facility access and scheduling systems.

Benefits

• Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
• Tuition assistance for employees and their families.
• Generous retirement plans with various investment options.
• Substantial time away from work for personal needs.
• Long-term care insurance options for faculty and staff.
• Wellness and work-life resources to support health and balance.
• Professional and personal development resources.
• Access to University resources and cultural activities.
• Discounts and special services for faculty and staff.
• Flexible work hours and options for non-traditional work structures.
• Forgivable loans for home purchases in West Philadelphia.
• Adoption assistance for qualified expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Educational Services
• Education Level: Bachelor's degree