Director of Restaurant Operations - Albuquerque Sunport

The Fresquez Companies • Albuquerque, NM

173d

About The Position

The Director of Operations will work in collaboration with the operations management team with alignment from the Vice President of Operations, President and CEO and determine and direct the day to day priorities of team members. The Director will set priorities and goals for the operations team and ensure there is a singular message and clarity in priorities for the entire operations team under their leadership. The Director will work in collaboration with other departments to develop strategies, tactics and plans that assist the operations team achieve its' goals. The Director of Operations is fully accountable for all restaurants within their area including new restaurant growth, revenue and sales growth, profitability and human capital management.

Requirements

• Minimum of 10 years' experience in the restaurant industry in a Senior Leadership role.
• Experience leading a minimum of 12 locations concurrently, and in multiple states.
• Must have full profit and loss experience for a minimum of 12 locations.
• Must possess and maintain a valid driver's license and successfully pass a motor vehicle record and background check.
• Possession of Food Handler's Permit and/or ServSafe Certification (where required).

Nice To Haves

• Strong business acumen and leadership experience with a proven track record of acting as a strategic business partner in an operations environment.
• Ability to lead through influence in a collaborative environment.
• Demonstrated experience partnering with clients on solving business/operational issues.
• Demonstrated communication abilities at multiple levels of the organization.
• Demonstrated organization skills leading to the ability to successfully manage multiple priorities in a dynamic environment.

Responsibilities

• Assist the Vice President of Operations in managing, supervising, and leading managers to ensure profitability, efficiency, and customer satisfaction in each store.
• Assist in directing assigned restaurants to defined levels of operations excellence in accordance with all established Company policies, procedures, and standards, Company values and applicable federal, state, and local laws.
• Assist in Developing and managing budgets for all operational areas, ensuring that expenses are within budgeted amounts.
• Oversee training and development of restaurant managers and staff to ensure consistent delivery of high-quality service and products.
• Maintain a strong understanding of industry trends and competition and develop strategies to maintain a competitive edge.
• Administer all aspects of the business with impeccable integrity and ensure compliance with all federal, state, and local laws governing the employer-employee relationship.
• Ensure the team provides a level of service that consistently meets or exceeds Guest expectations.
• Recruit, interview, hire, train, coach, develop, motivate, and retain a best-in-class team of professional Associates.
• Develop and manage the company's strategies and tactics relating to development market planning and franchisee development planning.
• Ensure compliance with all company procedures and legal guidelines relative to the development of new restaurants.

Benefits

• Referral Bonus
• Full or Part Time Available
• Flexible Scheduling
• Medical, Dental and Vision after 60 days of employment
• 401(K)
• Tuition Reimbursement
• Competitive Pay
• EAP - Employee Assistance Program - Free to Team Member and Family
• Meal Discounts
• PTO Paid Time Off
• Life Insurance 20K Coverage - Company Paid
• We Promote Within

What This Job Offers

• Job Type: Part-time
• Career Level: Senior
• Industry: Food Services and Drinking Places
• Number of Employees: 51-100 employees